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OUR TEAM
 
THE DOCTORS

Dr John Heaton-Renshaw
DR JOHN HEATON-RENSHAW MA MB BS DRCOG MRCGP FPCert (1981)
Dr Joanna Pullen DR JOANNA PULLEN BSc MB BS MRCGP FPCert (1987)
Dr Rosie Lindon DR ROSIE LINDON MBChB DA DRCOG MRCGP DFFP (1991)
Dr Ian Williams DR IAN WILLIAMS MBChB MRCGP DFFP LL.M (Medical Law) DOccMed (1993)
Dr James T M Kay DR JAMES T M KAY MA MB BS MRCGP (1984)
 
PRACTICE MANAGEMENT
Ms Viv Laing is our Managing Partner. If you have any ideas or suggestions for improving the service we offer, she will be pleased to hear from you. We will always listen to what you say and take the opportunity to put things right.
 
PRACTICE TEAM
The doctors work closely with other members of the team to provide the highest quality of care possible, and are committed to promote the development of the team which includes practice-based nurses, social work link and counsellor
 
NURSING TEAM
All the nurses are surgery-based and have some common areas of overlap, for example immunisations, dressings and patient assessments, but each branch has certain specialities:-
Practice Nurses provide general health screening, preliminary assessment of patients requesting urgent appointments with a doctor, ear syringing, travel injections and advice, tetanus injections, cervical smear test, dressing/wound care and general advice and counselling including asthma and diabetes. Members of the Practice Nurse team have special interests in Triage, Asthma, Diabetes, control of long-term medication and family planning & the well woman and will occasionally see patients in their own homes.
Community Nurses visit housebound patients. This generally means the elderly, the chronically sick or those who have recently had operations, providing nursing and personal care, offering support advice and information. Community Nurses have special interests in leg ulcer management, continence management and palliative care and provide some surgery-based clinics.
Health Visitors have specialised in child and family health, and health promotion. They provide particular support and advice to expectant and new mothers, run immunisation clinics, provide minor illness advice and monitor the well-being of the growing child in clinics and at the surgery. Health Visitors have special interests in family relationships and child behaviour and are experienced in behavioural techniques with young children. They will also advise on health care for other clients such as the handicapped and elderly.
 
A Counsellor is available for those patients requiring extra time and help to work at specific problems. Referrals via GP's or other team members.
 
THE ADMIN TEAM
Make appointments, raise general queries, obtain test results, and other information including waiting list details from our Receptionists and Admin Team, who are there to ensure your visit to the surgery is as pleasant as possible. They keep strict confidence so please give them as much information as possible, enabling them to deal with your individual needs quickly, efficiently and sympathetically